Welfare Call & Cyber Essentials Plus: A Continued Commitment to Maintaining High Data Security Standards

Posted by on 2nd July 2024

At Welfare Call, we understand the importance of safeguarding sensitive data. In an era where cyber threats are ever-present, ensuring the security of our clients’ and partners’ information is more important than ever. That’s why we are proud to announce that we have continued to maintain our ongoing commitment to cybersecurity excellence through the acquisition of the Cyber Essentials Plus certification.


What is Cyber Essentials Plus?

Cyber Essentials Plus is an advanced certification offered by the UK Government’s National Cyber Security Centre (NCSC). Unlike the basic Cyber Essentials certification, which involves a self-assessment, Cyber Essentials Plus requires a rigorous, independent audit of an organisation’s security measures. This ensures that the five key technical controls—firewalls, secure configuration, user access control, malware protection, and patch management—are not only in place but also functioning effectively to defend against a wide range of cyber threats.



The Audit Process

The Cyber Essentials Plus audit, conducted by KIT365, involved an in-depth assessment of our IT infrastructure and security practices. Their feedback was invaluable, highlighting our strong understanding of cybersecurity principles and our proactive approach to security as Robert Kneller, Director for KIT365, explains:


“Welfare Call demonstrated an excellent understanding of the Cyber Essentials technical controls, and an immense understanding of cybersecurity principles. A proactive approach to security was evident in their alerting and monitoring systems, which enable real-time detection of new vulnerabilities and potential threats, ensuring immediate action is taken to mitigate risks across their IT infrastructure.”



A Collaborative Effort

The Cyber Essentials Plus accreditation requires more than just a technical understanding; it requires collaboration, responsiveness, and a commitment to continuous improvement. Our team worked closely with KIT365 throughout the audit process, demonstrating agility and a proactive attitude in addressing any identified issues promptly. This collaborative effort not only highlighted our technical capabilities but also our dedication to maintaining the highest standards of cybersecurity.


“Throughout the process, Welfare Call was receptive to feedback and implemented recommendations immediately. The company’s IT team showcased remarkable agility in remediating any identified issues, addressing them well before deadlines. This proactive and collaborative attitude highlighted the company’s commitment to maintaining an exceptional level of cybersecurity.”



What This Means for Our Clients and Partners

For local authorities and virtual school heads who rely on Welfare Call, this certification is a testament to our dedication to protecting sensitive data. Cyber Essentials Plus assures you that we have robust measures in place to defend against cyber threats, providing a higher level of assurance in our ability to safeguard your information.


Our commitment to cybersecurity is not a one-time effort but an ongoing journey. Cyber Essentials Plus demonstrates our willingness to stay ahead of emerging threats and continuously enhance our security measures. This certification reflects our promise to maintain an exceptional level of cybersecurity, ensuring that your data is always protected.


Looking Ahead

At Welfare Call, we are dedicated to providing secure and reliable services to our clients. Cyber Essentials Plus is just one of the many steps we are taking to uphold this commitment. As we continue to enhance our cybersecurity measures, you can have confidence in our ability to protect the sensitive information that is vital to your operations.


“Cyber Essentials Plus demonstrates Welfare Call’s dedication to safeguarding its clients’ and partners’ sensitive data. It reflects an ongoing commitment to cybersecurity excellence and is a testament to the company’s continuous efforts to enhance its security measures and stay ahead of emerging threats.”

Robert Kneller, Director, KIT365,


We are proud of this achievement and remain committed to safeguarding your data with the highest level of security. Thank you for your trust in Welfare Call.