Raising the Standard: How Cyber Essentials Plus Protects Local Authority and Virtual School Data
We’re pleased to confirm that Welfare Call has once again achieved the Cyber Essentials Plus certification – the highest level of assurance within the government-backed Cyber Essentials framework. This isn’t just another annual tick-box exercise. It’s a clear sign… Read more
Why Prioritising Value Over Cost Matters in Virtual School Procurement
Balancing limited budgets with growing responsibilities has always been a challenge for Virtual School Heads. The extension of your role, increasing complexity of data needs, and rising expectations for outcomes mean decisions about where and how to invest resources are… Read more
Virtual Schools Forum Highlights: Two Powerful Days of Insight, Connection and Shared Purpose
Over the past fortnight, Welfare Call was proud to host two Virtual Schools Forums – first in York, then in London – bringing together professionals from across the country for two energising days of learning, collaboration, and reflection. With over… Read more
A Simpler Way to Procure Trusted Solutions for Virtual Schools: Everything You Need to Know
Finding and procuring education software shouldn’t be an exhausting process. We understand that local authorities and Virtual School Heads need to make confident, informed decisions, especially when it comes to systems supporting vulnerable children. That’s why many of our customers… Read more
Building the Golden Record: How Welfare Call’s API Is Powering Data Interoperability for Virtual Schools
The power of data lies not just in what you collect, but in how seamlessly and accurately you can use it. That’s why we’re investing in the development of a new Application Programming Interface (API) designed to enable true data… Read more
Five Years Strong: How Our Partnership with Wonde Is Powering Better Attendance Monitoring for Virtual Schools
At Welfare Call, our mission has always been clear: support Virtual Schools and Local Authorities to safeguard vulnerable children and improve outcomes. A core part of that mission is ensuring the data we collect is accurate, secure, and timely because… Read more
Protecting the Sector: Why Free Use of the Term “ePEP” Matters for Virtual Schools
At Welfare Call, our mission has always been to support Virtual Schools and Local Authorities in delivering the best outcomes for looked-after children. That’s why, when the term “ePEP” – a widely recognised and vital part of our shared language… Read more
Join Us at the Welfare Call 2025 Annual Forum: Shaping the Future Together
At Welfare Call, we believe that the best solutions are built with our customers, not just for them. That’s why we are delighted to invite our valued colleagues and partners to the Welfare Call 2025 Annual Forum — an invitation-only… Read more
Reflections from the NAVSH Conference 2025: Key Takeaways for Virtual Schools
Last week, we had the privilege of attending the NAVSH Conference in Liverpool, an event that once again proved to be a vital space for Virtual School Heads and professionals dedicated to supporting the most vulnerable children in the… Read more
Championing Education for Looked-After Children: Welfare Call at the NAVSH Annual Conference 2025
We’re pleased to announce that Welfare Call will be attending and exhibiting at the NAVSH annual conference once again this year. The role of Virtual School Heads (VSHs) has evolved significantly over the last decade, becoming one of the most… Read more
Welfare Call accepted for G-Cloud 14 framework
Welfare Call are happy to announce that we’ve once again been accepted on the latest iteration of the Government certified Digital Marketplace framework, G-Cloud 14. The G-Cloud framework helps make the process of Local Authorities procuring our services significantly easier.… Read more
Kinship Care Week: Recognising and Supporting a Vital Family Role
It’s Kinship Care Week 2024 this week (7–13 October) which is an opportunity to celebrate the incredible role that kinship carers play in children’s lives and society. It’s essential to spotlight kinship carers—those who step up to raise children when… Read more
Supporting a Cause Close to Our Hearts: Welfare Call’s Macmillan Coffee Morning
Last Friday, our team came together to host a Macmillan Cancer Support Coffee Morning, and it was a wonderful reminder of the power of community and compassion. Cancer is something that has touched the lives of many of our… Read more
Welfare Call & Cyber Essentials Plus: A Continued Commitment to Maintaining High Data Security Standards
At Welfare Call, we understand the importance of safeguarding sensitive data. In an era where cyber threats are ever-present, ensuring the security of our clients’ and partners’ information is more important than ever. That’s why we are proud to announce… Read more
Reflections on NAVSH Annual Conference 2024
It was another successful NAVSH conference for Welfare Call this year, and we were very proud to be part of NAVSH’s 10 year anniversary celebration. Over the course of the two days, it was not only lovely to see and… Read more
Come and meet us at the NAVSH Annual Conference in Birmingham, 11th-12th March 2024
With the NAVSH conference only a week away now, Welfare Call always looks forward to this time of year, when we can catch up with new and familiar faces. Our goody bags are becoming infamous as well (I’ll keep it… Read more
Come and meet us at the National Children and Adult Services Conference 2023
We’re excited to announce our participation in this year’s National Children and Adult Services Conference, a must-attend event for councillors, directors, senior officers, directors of public health, policymakers and service managers, and any individuals or organisations with responsibilities for… Read more
Unifying Services for Better Care: How Welfare Call Leads the Way
In the ever-evolving landscape of health, social care, and education, effective coordination and collaboration are crucial for ensuring the well-being of vulnerable children and young people. Welfare Call stands at the forefront, playing a key role in unifying services to… Read more
Why work for Welfare Call?
Our people are our greatest asset. Help us build our story and be part of something special. What we do Here at The Welfare Call Group, we provide solutions and services to over 100 Local Authorities and organisations throughout… Read more
Our Attendance Service Continues to Expand: Welcome to Welfare Call
Attendance Monitoring data is a vital tool allowing Authorities to take control and react where problems arise and strive for improvements in their absenteeism and exclusion figures. We already work with more than 75% of Local Authorities to ensure that… Read more