Come and meet us at the National Children and Adult Services Conference 2023
We’re excited to announce our participation in this year’s National Children and Adult Services Conference, a must-attend event for councillors, directors, senior officers, directors of public health, policymakers and service managers, and any individuals or organisations with responsibilities for… Read more Posted by Andrew Henderson on 20th November 2023
Unifying Services for Better Care: How Welfare Call Leads the Way
In the ever-evolving landscape of health, social care, and education, effective coordination and collaboration are crucial for ensuring the well-being of vulnerable children and young people. Welfare Call stands at the forefront, playing a key role in unifying services to… Read more Posted by Andrew Henderson on 23rd September 2023
Why work for Welfare Call?
Our people are our greatest asset.
Help us build our story and be part of something special.
What we do
Here at The Welfare Call Group, we provide solutions and services to over 100 Local Authorities and organisations throughout… Read more Posted by Andrew Henderson on 23rd August 2023
Our Attendance Service Continues to Expand: Welcome to Welfare Call
Attendance Monitoring data is a vital tool allowing Authorities to take control and react where problems arise and strive for improvements in their absenteeism and exclusion figures.
We already work with more than 75% of Local Authorities to ensure that… Read more Posted by Andrew Henderson on 17th April 2023
Reflections on the NAVSH conference 2023
A massive thank you to everyone who came to say hello and chat with us at the NAVSH conference 2023.
We had a fantastic two days at the event and as always it was lovely to catch up with… Read more Posted by Andrew Henderson on 31st March 2023
Cyber Essentials: Some big changes made in 2022
In January, the NCSC announced an update of the Cyber Essentials technical controls. This move was part of a regular review of the scheme to ensure it keeps evolving as the threat landscape and technologies change.
That update was… Read more Posted by Chris Johnson on 7th March 2023
Come and meet us at the NAVSH 2023 Annual Conference in Manchester, Weds 8th & Thurs 9th March 2023
This week we’re taking part in the NAVSH annual conference at the Emirates Old Trafford Cricket Ground in Manchester on Weds 8th & Thurs 9th March 2023. We’re very much looking forward to seeing you all during the two-day… Read more Posted by Andrew Henderson on 6th March 2023
Welfare Call accepted for the government G-Cloud 13 Framework
Welfare Call are happy to announce that we’ve once again been accepted on the latest iteration of the Government certified Digital Marketplace framework, G-Cloud 13. The G-Cloud framework is an initiative that the Government began in 2012 to provide UK… Read morePosted by Andrew Henderson on 12th December 2022
National Mourning Closure : Monday 19th September
As you will probably be aware Britain has been given an extra bank holiday for the day of Queen Elizabeth II’s funeral on Monday September 19th. The DfE has confirmed that all schools and colleges should close on the bank… Read morePosted by Andrew Henderson on 13th September 2022
Celebrating Success: Internal Staff Changes
We have recently conducted internal interviews for two senior posts and are pleased to announce the following internal staff changes:
Rebecca Fevers – Head of Product Development
Rebecca has worked for Welfare Call for over ten years and over… Read more Posted by Andrew Henderson on 28th June 2022
Welfare Call Forum: Give us your views
For the last two years, we have been unable to host our annual forums (usually hosted in Leeds and central London in November) due to the impact which COVID has had. Instead, we have hosted and conducted a series of… Read more Posted by Andrew Henderson on 22nd June 2022
Further £16.6m Funding Confirmed for Virtual Schools by Will Quince MP
Last month saw the return of the National Association of Virtual School Heads Conference as an in-person event at London’s Earls Court. It was great to catch up with virtual heads in person after working alongside them remotely for so… Read more Posted by Andrew Henderson on 24th March 2022
Cyber Essentials : 2021 Confirmed Compliant
“Despite the challenges and substantial changes in working practices over the last 12 months, as we all get used to a new ‘normal’ we are delighted to say that our security processes have met the everything 2020 could throw at… Read more Posted by Chris Johnson on 14th December 2021
Covid-19: business continuity updates
During this outbreak we are communicating directly with our customers daily and issuing regular business continuity updates by email. You can see the status of our services in the table below:
Service
Status
Extranet
Running as usual
ePEP
Running as… Read more Posted by Andrew Henderson on 3rd April 2020
Remembering Francis Holt
It is with great sadness that we inform you of the passing of Francis Holt. Francis passed away on the evening of the 23rd January 2020 after suffering from a long-term illness. After exhausting all treatment options he had spent… Read morePosted by Andrew Henderson on 12th February 2020
Welfare Call 2019 Annual Forum
Event: London ForumDate: Friday 8th NovemberVenue: Mary Ward House Conference and Exhibition Centre, 5-7 Tavistock Place, London, WC1H 9SNView on map Event: Leeds ForumDate: Friday 22nd NovemberVenue: The Queens Hotel, City Square, Leeds, LS1 1PJView on map WELFARE… Read morePosted by Andrew Henderson on 18th September 2019
Welcome to our community! Poole, Wokingham and Aberdeen City join Welfare Call
It’s a new term and we’re happy to welcome some new Local Authorities to our community . . . as well as welcoming back some longer standing customers!
We are pleased to welcome back Birmingham and Islington to our… Read more Posted by Andrew Henderson on 17th September 2018
Welcome aboard Birmingham!
Welfare Call is over the moon to announce that Birmingham’s Virtual School have chosen Welfare Call to support them in the collection of school attendance for their looked after children. Birmingham has the biggest cohort of children in care in… Read more Posted by Andrew Henderson on 17th March 2018
Welfare Call shortlisted for a CYP Now Award – Safeguarding Category
The Children & Young People Now Awards have become the gold standard for everyone working with children, young people and families. Now in their twelfth year, these awards provide a great source of pride and recognition for all those who… Read more Posted by Andrew Henderson on 17th July 2017
Welfare Call is delighted to announce a new partnership with Capita One B2B Open Exports
For a long time now, Welfare Call has had the ability to provide authorities reports in XML format, which can then be imported manually by our customers into their Capita One systems. Historically, this saved you manually inputting the attendance… Read more Posted by Andrew Henderson on 17th June 2017